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Frequently Asked Questions
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LeisureFlow is a comprehensive safety and compliance platform designed specifically for aquatic facilities and leisure operators. It streamlines daily operational tasks, compliance tracking, and safety management to help you deliver safer, more efficient facilities.
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Pricing is based on a per-site, per-structure/facility feature model, allowing you to scale easily according to the number of pools or assets you manage.
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A structure is a body of water that requires water testing and water chemistry management.
Common structures are pools, spas, slides, splash parks, water features etc.
Not sure? Ask our team
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A facility feature is a structure, place or department that requires asset management, tasks and recurring schedules.
Common facility features include saunas, steam-rooms, gyms, kiosks, cafes, creches etc.
Not sure? Ask our team
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All plans come with access to our support team for onboarding, training, and ongoing assistance. Enterprise clients receive dedicated account management and priority support.
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Yes. The platform can integrate with most LaMotte SpinDisc and Palintest photometers.
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Data security is a top priority. LeisureFlow uses industry-standard encryption and secure cloud hosting to protect your information. We comply with relevant data protection regulations and host data locally in Sydney, Australia.
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Upon termination, you can export your data in a structured format within a reasonable timeframe. We will assist you to ensure a smooth transition.
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Simply contact our team to discuss your facility needs. We’ll help you select the right plan and guide you through onboarding to get you up and running quickly.
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Absolutely. LeisureFlow is built to support multi-site governance, with tools to standardise procedures across several locations.
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Yes - LeisureFlow was designed with frontline usability in mind. It’s intuitive, mobile-friendly, and we provide hands-on onboarding and support to ensure all staff are confident in using the system.
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Not at all. We take care of onboarding and provide ongoing support. Your existing staff can easily manage the platform without needing an IT team.
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Yes. The platform is modular and can be tailored to suit small or non-standard setups, including above-ground or indoor pools.
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Yes, LeisureFlow replaces paper-based checklists and manual reporting with smart digital workflows. It saves hours each week while ensuring nothing slips through the cracks.
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Yes, even smaller aquatic areas require regular checks and safe operating procedures. LeisureFlow helps you meet compliance expectations and manage incidents or closures professionally and efficiently.